Volksbank BH dd
Address: Fra Anđela Zvizdovića 1
71 000 Sarajevo
Pho: 295 601
Fax: 295 603
http://www.volksbank.ba
info@volksbank.ba
Services: Financial service and support for medium and small sized companies, representative offices of foreign companies, entrepreneurs and citizens
Savings, crediting, current and giro accounts, permanent transfer order, credit cards, guarantees, deposits, payment transactions, E-banking, exchange office
About:
Volksbank BH d.d. was founded as the first Western European bank in Bosnia and Herzegovina. Our main strategic goal is to become the most successful and distinguished, medium-large bank in Bosnia and Herzegovina.
Working in the area of commercial banking means that our primary goal is to ensure the highest possible quality of banking services for our clients and introduce the latest products in the market of Bosnia and Herzegovina. By doing this we want to ensure a timely response to all needs of our clients.
We have introduced a completely new concept of operations centered on our client who needs to know and feel that VOLKSBANK BH d.d. is his or her partner. Therefore, our professional codex are strongly motivated and led by the slogan: “Confidence connects”.
Based on our strategic guidelines, VOLKSBANK BH d.d. wants to be and remain the bank that provides satisfaction to our profile clients, as well as employees, and wants to secure an image of the safest medium-large bank in Bosnia and Herzegovina. In order to achieve this, our business activities are developed in line with the following principles:
Introduce new and added value into the market of Bosnia and Herzegovina; Invest time and available resources into first-class education and professional ethics of our employees; Quick and flexible reaction to changes in the market; Use the opportunities in the market; Satisfy market needs on time and with high level of flexibility; Undertake aggressive steps to maintain and strengthen our position in the market; Expand our product lines, maintaining high level of quality of service and good image; Work on active geographic expansion into the entire territory of Bosnia and Herzegovina; Increase profits by clearly defining our business portfolio; Create and maintain a strong corporative identity; Set and follow clearly defined and measurable goals.
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